Usability category archives

P is not for telephone

There’s a trend towards indicating contact details by a single letter. You see this on business cards, email signatures and letterheads:
T (01) 234 5678 - F (01) 234 5678 - E bob@boztangle.com
It looks quite nice and clean, especially in a vertical format on a screen as the single letters all line up in nice columns. [...]

Lotus Notes is rubbish

The Lotus Notes UI is a disaster. Examples are legion, and there are doubtless a million web pages attesting to this. So here’s the million-and-first. I thought Notes was clunky the first time I encountered it, which was back in 1996. I was dismayed in 2003 when I started a new job to find that [...]

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